Learners
View my assessment results
I've completed my assessment, how do I get my results? Once you have completed your assessment, your Tutor/Coach will be able to view and discuss your report with you, they will also provide you with a copy. There are two outcomes from the ...
Taking a full screenshot
To take a full screenshot of your screen, you need to press the Alt button on your keyboard and the PrtScr button at the same time. This will enable you to paste it into an email or word document. To then paste into a word document or email click ...
Screen Calibration Error Message
I’m getting an error message 'Screen Calibration' when starting my assessment , what do I do? The screen calibration error message is to inform the user that their settings are not suitable to run the assessment. The current settings of the web ...
Password reset
I need to reset my Password how do I go about doing this? To reset your password go to the URL https://app.cognassist.com On the login page, enter your email address and click next. On the next page, click on the “Forgot password” option. Your email ...
No computer to take the assessment
I only have a phone or tablet, can I take the assessment on one of them? At this time it is not possible to complete the assessment on a mobile device or tablet. You will need access to the below; A laptop or desktop computer A fully functional ...
I'm a learner and I can't log in
If you have not already taken your assessment, access the platform by clicking on the 'I’m ready to get started' button in your Cognassist assessment invite email. Further instructions can be found here: How do I access the assessment If you have ...
How to take the assessment
Information for learners on how to take the assessment. To take your assessment, you will be sent an assessment invitation email from the system by your training provider. Click on the blue 'I’m ready to start the assessment' button within the email. ...
How to revisit a module
How to revisit a module that you have already completed Your current modules are displayed on your dashboard as seen below. If you wish to revisit a module, click 'View it again'. You can then click 'Restart' to review the module content. If you wish ...
Degree level apprentices
What is Cognassist and what does it mean to you as a Level 7 apprentice (degree apprenticeship). We've created the PDF on the link below just for you. Degree level apprenticeship
Clearing cache/cookies in google chrome/microsoft edge
I've been asked to clear the cache and I need further instructions on how to do this. To clear your cache in Google Chrome, you need to: Select the 3 dots in the top right-hand corner Click on 'settings' Click on or scroll down to 'Privacy and ...