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How to remove a Tutor Manager or Client Admin from the platform
Client Admin guide to removing staff - (Staff with Tutor Manager and/or Client Admin access) Please note: you will require client admin access rights to perform this process. How to remove a Client Admin To remove a user who has been assigned client ...
How to update a primary tutor
Amending a learner's primary tutor Tutors: If you have tutor access and require a learner to be reassigned to or from you please speak to your client admin, who will be able to action this for you. Tutor Managers: If you have tutor manager access, ...
How to update secondary tutors
How to add/remove/replace secondary tutors If you need to add change or amend a secondary tutor, you can do so in edit learners. While you can only have one primary tutor, you can have multiple secondary tutors, however, you will need to add each ...
Removing learners completely from Cognassist
Sometimes if learners have been added in error or changed their minds on starting the apprenticeship, you can remove learners completely from the system. Or if they are showing but no longer on programme. This can only be done if their status on the ...
How to support neurodiverse learners
A pdf handbook to help you support your neurodiverse learners This resource is designed for tutors and administrators working in further education programmes. It focuses on understanding cognitive differences, their impact on learning and how to ...