I can't log in

I can't log in

I can't log into Cognassist, how can I do this?

To access the Cognassist platform go to the URL https://app.cognassist.com/ and enter in your email address and password.  If you have forgotten your password, or you have not yet set one for your account, you are able to request a forgotten password email from the login screen.

 

If you receive the error message 'email not recognised' this means you may not be entering the email address that is registered for you in the platform, please check the information entered for you with your client admin or tutor. 

 

If you do not receive a registration email please contact your client admin or tutor as they may need to send this to you manually.

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