The below guide will assist you in building out a change management plan to support the rollout of Cognassist within your organisation.
Change management is the most crucial step in any system implementation, lack of effective change management is one of the primary drivers for poor adoption.
Whilst your Customer Success Manager is here to advise you on best practices and guide you through, each organisation is different, and you will know what best suits your organisation. An example of a completed change management plan is included below. However, what works for one organisation will not necessarily work for another. Please use the below as a guide and bring your creativity and organisational subject matter expertise when building your change management plan.