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How to take the assessment
Information for learners on how to take the assessment. To take your assessment, you will be sent an assessment invitation email from the system by your training provider. Click on the blue 'I’m ready to start the assessment' button within the email. ...
I'm a learner and I can't log in
If you have not already taken your assessment, access the platform by clicking on the 'I’m ready to get started' button in your Cognassist assessment invite email. Further instructions can be found here: How do I access the assessment If you have ...
No continue button after intro video
If you do not have the option to proceed to the assessment after watching the introduction video your web page zoom % maybe set too high. To proceed to the assessment please lower your web page zoom % to lower than 100%. This can be done in Chrome ...
Screen Calibration Error Message
I’m getting an error message 'Screen Calibration' when starting my assessment , what do I do? The screen calibration error message is to inform the user that their settings are not suitable to run the assessment. The current settings of the web ...
What are Reasonable Adjustments?
A how to guide to reasonable adjustments and how we can help you with this. Reasonable adjustments relate to the adjustments that help to reduce the effect of a disability or a physical or mental health condition, which may place the apprentice / ...